How does CascadeCopier achieve sub-millisecond execution?

CascadeCopier runs 100% locally on your machine with a native high-performance C++/Rust execution core. Orders are replicated directly from your Master account to Target accounts via direct local broker API memory buffers without touching any remote cloud server.

Is CascadeCopier compatible with Prop Firms like Apex and MyFundedFutures?

Yes. CascadeCopier supports multi-account trading across Rithmic, NinjaTrader 8, Tradovate, and major futures platforms commonly used in Prop Firm evaluations and funded accounts.

Are my broker passwords and trading credentials safe?

Completely safe. CascadeCopier has a zero-cloud credential policy. All broker connection tokens and passwords reside strictly inside your local OS secure vault (Windows DPAPI) and are never transmitted to any external servers.

7-Day Money-Back Guarantee & Refund Policy

100% Risk-Free Trial Guarantee:
We stand behind the speed, reliability, and precision of CascadeCopier. If our multi-account futures order synchronization software does not meet your high-frequency trading requirements, we provide a full, no-questions-asked refund within 7 days of your initial purchase.

1. The 7-Day Money-Back Guarantee

Every first-time purchaser of any CascadeCopier subscription plan (Plus, Pro, or Ultra) is eligible for an unconditional full refund within seven (7) calendar days (168 hours) from the timestamp of the initial successful payment transaction.

2. Refund Eligibility Criteria

To qualify for a 100% full refund:

Time Window: The refund request is submitted within 7 calendar days of your initial checkout.
First-Time Purchase: The guarantee applies strictly to your initial subscription purchase per user account, payment card, and entity.
Direct Purchase: The subscription was purchased directly through our official website at CascadeCopier.com.

3. How to Request a Refund

You can request your refund through either of the following methods:

Self-Service Billing Portal: Log in to your account at CascadeCopier.com, navigate to Billing & Subscription, and click Request Initial Refund.
Direct Email: Send an email from your registered account address to [email protected] with the subject line Refund Request - [Your Registered Email].

Refunds are processed promptly by our financial team and returned to your original payment method via Stripe within 3–5 business days.

4. Post-Refund License Behavior (Safety Mode)

Upon refund issuance:

Your software authorization lease transitions to Restricted Safety Mode.
In Safety Mode, new trade replication and order generation are disabled.
Emergency position liquidation (Flatten All) remains active for 24 hours to ensure you can safely exit any existing market exposure without risk.

5. Exclusions & Recurring Renewals

The 7-day money-back guarantee does not apply to subsequent monthly/annual renewal cycles, re-subscriptions after previous refunds, or enterprise custom contracts. You may cancel recurring renewals at any time prior to the billing date to prevent future charges.

6. Contact Billing Support

For inquiries regarding invoices, payment methods, or refund processing, contact: [email protected].